Your heating solution

A solar heater runs on sunlight, so its energy source is free after installation, but output drops on overcast days and it needs an exposed roof. A boiler runs on natural gas, so it delivers instant, year-round hot water and can feed central heating too — at the cost of a continuing monthly bill. The choice depends on what your property has and on whether you also want heating.

Solar takes its heat directly from sunlight, so performance is tied to the weather and it needs roof area. A heat pump runs on electricity and moves heat from the surrounding air, so performance is steady day and night, summer and winter, in far less space. That is why it is the usual answer for pools and for properties without a suitable roof.

You have options. With natural gas, a boiler covers everything — hot water and heating. With neither gas nor roof, a heat pump works from the surrounding air and fits in a small footprint. An instant gas heater is a third option for apartments. The Smart Advisor gets you to the right one in at most five questions.

Capacity comes from household size and usage pattern, not from floor area. Simultaneity matters: a household showering across the day is not the same as one showering within the same hour. Pools are calculated completely differently, starting from water surface area. The Smart Advisor runs that calculation and the site visit confirms it in person.

Because the price is not one number — this is a smart heating system sized around your home, not a product off the shelf. Five things move it, all measured on your own home: Capacity (how many litres your home actually needs) · Consumption (how much hot water you use per day) · Purchase timing (the season you buy in — costs are not fixed year-round) · Accessories (pump, controller, backup heater and safety valves) · Optional extras (any additions you ask for). Any published figure without those five describes a different house. That is why the quote comes after the site survey, and the survey is free with no commitment.

Aurora hands over a working system: site visit, then design and selection, then installation by a technical crew, then commissioning and handover. The warranty is activated after installation — its terms vary by product and are shown on each product page and on the warranty activation page.

They are a separate catalogue category covering the parts that wear over time: elements, thermostats, magnesium anodes, safety valves, circulation pumps, radiator valve sets and underfloor heating supplies. They are sold three ways — on their own, as part of an Aurora installation, or under a maintenance contract. And you do not need to know the part name: describe the unit and the fault you can see, and a technician identifies it — because the worst outcome is buying a part on a guess and discovering the fault was somewhere else.